Most items ship within 5 business days, even if they are currently out of stock. We ship via the US Postal service from the Chicagoland area. Most of the country will receive their items within 3 days of being shipped. Contact us with your name and order number if you need to check on your items.
"Group Dropoff" orders may take longer. Normally, we arrange a deadline for your group to order by and we wait until then to produce your items. We aim to deliver these items to your group's location within 1-2 weeks of that order deadline.
Defective items and unworn stock items can be returned within 30 days for a full refund. Custom items without defects can not be returned. Contact us with your name and order number before you make your return for special instructions.